For best outcome artwork in a vector format is preferred. If not, a raster image can be provided but should be a minimum of 300 DPI at your requested size and saved on a transparent background. Sublimation printer cannot print white color. Any white will be printed as a transparency or garment color.
Preferred vector file type: PNG
AI (Adobe Illustrator – unlock objects and layers, do not link). Please provide all font styles or convert to outline before saving or send us the fonts you used with your file.
Accepted file types: (Please be aware that there may be a charge to convert to PNG).
AI (Adobe Illustrator)
PSD (Adobe Photoshop)
EPS, SVG, JPG, PSD
Other Files Formats - we can work with (may be an extra charge for converting)
TIFF (Preferred File Type)
JPG (High Resolution Images only)
PSD (Adobe Photoshop)
EPS (Encapsulated postscript)
PDF (Adobe Photoshop)
Resolution and Spelling
All files should be a minimum of 300 DPI. Digital photos should be taken at 4 mega-pixels or greater to provide the largest DPI possible. (Most cell phone images are not ideal). We will not be held liable for poor resolution, pixelated or miss-spelled images you provide. Images are printed as they are uploaded. We will not edit or modify artwork unless requested in advanced. Please contact us for pricing. We will let you know before printing if we see any NOTICEABLE ISSUES.
Color Format
All files submitted should be in RGB color upon delivery.
Artwork NOT Recommend for DTF
* Glow or transparency effects, may not come out as you accept. We suggest trying to
avoid using them when all possible or doing a test sample first.
* Small tiny letters and numbers without a background to support them from peeling
and not adhering. Stand alone lettering should .25 inches or larger.
Hot and Cold Peel Transfers
We off both types.
Trademarks and Copyrighted images
To use any trademark and copyrighted images (company logos, trademarks, watermarks, etc.) you will need to have written permission from the owner to use. You the customer are held liable for all images and content used.
Returns
We are working with customized products--artwork you have submitted and/or proofs we produced that has been approved by you and thus cannot be returned. If you received wrongly printed items which are different from the approved proof, please let us know as soon as possible so that we can remedy the matter.
F.Y.I
* You can always call and talk to us about how to properly prepare your artwork for
printing. We are happy to answer your questions at no charge.
* All files must be 100% of output size desired. (i.e: 6x6 product / transfer is produced
from a 6x6 image).
* For readability, type text should be 12 point minimum. We can print smaller font sizes
but it may be harder to read. Smaller fonts may be slightly harder to press and will take
extra care in peeling transfers.
* Do not use low resolution images or Googled cropped images. Printing does change
the quality of the image. What you give us is what is printed. Colors may slightly differ
due to monitor and printer settings.
* When sending files via the internet (e-mail, FTP, 3rd party) file compression such as
Winrar / Winzip is highly suggested to assist reducing file size and assuring file integrity
by reducing the chance of corruption.
* If supplied files do not meet our specifications, or if there are issues with your artwork
and you need us to make modifications, additional fees may be applied at a rate of
$25 per hour. If you modified or fixed your artwork, proofs will be sent to you for final
approval.
* Design work is billed at $45 per hour. We will contact you prior to doing any work or
adjustments. Proofs will be sent to you for final approval.
* Any and all copyrighted artwork will require a proof of ownership or release. You
accept all liability for copyrighted artwork used. In House Graphic Designs is not liable
for any copyrighted artwork used.
SIZES AVAILABLE and COST
Printing costs (does not include design fees/modifications).
8.5x11 - $1.99
8.5x14 - $2.59
11x17 - $3.99
13x17 - $5.39
COST
We do offer sheet and volume discounts. Please contact us for a quote.
WHAT IS THE COST OF SHIPPING?
Shipping costs will vary based upon order size but we pass along our volume shipping discounts to consumers. You will only pay the actual cost of shipping and handling, with no added markup.
We have supplied answers to questions which we encounter on a frequent basis.
If your question isn't listed, please feel free to contact us, and we'll do our best to assist you. Thank you.
Is there a minimum order required?
We do not require a minimum order on sublimation transfers.
What is the turn around time?
Allow a minimum of 5-7 business days for turn-around time. Please refer to your quote or emails on stated turn around time as it may vary. If you are under a time crush please let us know ahead of time and we will do all we can to meet you time request.
SHIPPING AND PAYMENT
How do you ship in the United States?
You can pick up or we can ship via USPS or FedEx as our standard shipping methods to addresses inside the United States. Customers can choose which method and rates they would like to use. Shipping cost will be applied to your order.
How do I pay?
We do accept credit card payments with a service charge through Quick Books, money orders and checks (upon approval) or cash. Full payment is due prior to shipping of any order. Very large jobs require 50% deposit prior to starting, with any or all balances due prior to shipping.
Where is the Price List?
Because we are a custom producer of hundreds of products, every job and design is unique. In addition, we must factor in time requirements, job size, custom work requirements, etc. Rest assured, we are competitively priced for the professional results we provide. Contact us today to obtain your quote.
Copyright © 2024 In House Graphic Designs - All Rights Reserved.
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